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NYU and industry partner launch Hospitality Innovation Hub


By David Schwartz
Published: November 16th, 2021

Last week, NYU’s Jonathan M. Tisch Center of Hospitality celebrated the launch of its recently constructed Hospitality Innovation Hub (HI Hub) and the Experiential Learning Lab contained within it. Attending the launch even were execs from stayntouch, a leading company in cloud-based hotel property management systems (PMS) and contactless technology that is providing its technology for use in the Learning Lab.

“We are exceptionally proud to announce the launch of the Hospitality Innovation Hub Experiential Learning Lab and our partnership with stayntouch,” said Nicolas Graf, associate dean of the Tisch Center of Hospitality. “It will provide our students with a greater understanding of the guest experience and the ways in which this technology can ultimately lead to greater staff empowerment. With the HI Hub and its new lab, we have a unique opportunity to push the boundaries on how we educate and prepare the innovators and entrepreneurs who will shape the future of an evolving hospitality market.”

In part by using stayntouch’s innovative technology, the HI Hub provides a state-of-the-art environment for hospitality students, start-ups, and industry partners to collaborate and learn about emerging challenges and technologies impacting the hospitality industry. Core components of the hub include the Learning Lab, prototyping space, a co-working lounge, and an incubator program that provides hospitality start-ups with three months of mentoring, co-working space, and access to industry leaders and investors.

As an inaugural partner, stayntouch is providing its systems as the staple technology enabling HI Hub faculty members and students to gain hands-on experience with the latest real-world technology. In addition, stayntouch will partner on research projects with faculty members, will participate in the incubator program, and will work with grad students on capstone projects.

Tom Underwood, CEO of stayntouch, heralded the new hub as a means of “helping to develop the next generation of the hospitality workforce…. Great hospitality thrives when hoteliers understand the relationship between technology and warm, engaging high-touch service. Our partnership with the HI Hub Experiential Learning Lab provides the unique opportunity to influence, and learn from, employees, entrepreneurs, and investors, and to help shape the future of the hospitality industry.”

Added Vanja Bogicevic, PhD, director of the HI Hub, “stayntouch has been a critical partner in realizing the mission of the HI Hub as the ecosystem for applied learning, entrepreneurship, and industry engagement. By providing their advanced cloud PMS and kiosk solutions, they empower our students to test ideas and gain first-hand experience running a tech-forward hotel. We look forward to expanding the partnership between the Tisch Center and stayntouch into 2022 with the capstone programs and the HI Hub’s Incubator, which will allow participants to take the concepts they learn in the HI Hub and transform them into tomorrow’s revolutionary start-ups.”

Source: hospitalitynet

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