Tech Transfer Central

Improving Faculty Inventor Relations: Keeping the Peace and Resolving Conflict

Format: Webinar, On-Demand Video/Transcript, or DVD
Wednesday, November 30, 2022 ~ 1:00-2:00 pm (Eastern Time)

Additional Lines: Orders for all live programs will include up to five additional lines at no additional charge for staff within your organization who can attend remotely, and all live programs will include our digital package. Click here for more details.

Price: $197
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What do all inventions have in common? They’re invented by people!  

While the work of TTOs can seem transactional as you’re filing patents, negotiating licenses, securing funding, and handling a variety of agreements, at the heart of technology transfer is customer service. And your most important customers are right in your own backyard: Your faculty inventors.

The relationship between the TTO and the faculty inventor is paramount to any project’s success. But sometimes egos get in the way, goals are misaligned, or communication breaks down, putting your critical faculty relationships at risk along with the prospects for successful commercialization. It’s in these times when a customer service mentality is most important — to smooth the rough edges, address problems, and lower the temperature for everyone’s benefit – the TTO, the researcher, and the university. These situations can be tough to maneuver, but when handled with care can actually serve to strengthen faculty relationships, rather than damage them.

That’s why we’ve partnered with UNeMed’s Joe Runge, JD, for this highly practical one-hour program:

Improving Faculty Inventor Relations

Join Mr. Runge, a long-time tech transfer leader, as he discusses how to tailor a customer service approach to technology transfer, how to work with all the various faculty personalities, the TTO’s role when inventors make “messes,” and dealing with a host of other difficult situations – and resolving them with relationships intact. Finally, he’ll feature some inspiration from the customer service industry that will help you and your staff steer a clear course through conflict – and prevent problems from spiraling in the first place.

You won’t want to miss this this inspiring webinar and its down to earth, practical guidance. Here is a sneak peek at the program agenda:

  • Technology Transfer and Customer Service
  • Resolving conflict across misaligned stakeholders
  • Getting it done with little real authority
  • Meet (one of) your customers: the inventors
  • Inventor Types
  • Rock star faculty
  • At risk faculty
  • New faculty
  • Inventor messes
    • Inventors that don’t fulfill obligations to funders, partners
    • COI issues (policy breakers)
    • Departing and arriving faculty issues
  • Customer service methods that work

Plus: Get all of your questions answered during the interactive Q&A portion of the program.

After the live session, keep the on-demand video for future training and education

Meet your session leader:

Joe RungeJoe Runge, JD MS
Associate Director/Executive in Residence
The UNeTech Institute / UNeMed Corporation
University of Nebraska Medical Center
University of Nebraska Omaha

Joe is a registered patent lawyer, a published scientist and sought-after expert on intellectual property and entrepreneurship. In a 17-year career in technology transfer, joe has negotiated contracts, evaluated inventions, protected intellectual property, licensed technologies, launched startups and built a unique medical technology ecosystem in Omaha Nebraska. Joe supervises over 3 million dollars of externally funded entrepreneurial and translational research grants. As part of UNeTech, Joe is working with his colleagues to leverage community entrepreneurship, university inventions, and economic development to launch more and better university technology startups.

Additional Lines

Orders for all live programs will include up to five additional lines at no additional charge for staff within your organization who can attend remotely, and all live programs will include our digital package – the on-demand video and transcript.

These will be delivered soon after the live program with no extra fee. In the current climate resulting from pandemic control efforts, we hope these additional access options will help your organization continue to receive important professional education and training safely and regardless of travel and social distancing restrictions.

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Register Today!

Participation in the live webinar is just $197 per site and allows access to one computer for an unlimited number of people to watch. Gather your entire staff and watch for maximum benefit!

Our Guarantee of Quality and Value

We stand 100% behind the quality and value of our products. If you are dissatisfied, simply let us know and we will send you an immediate refund for your entire order -- no questions asked.

CLP and CLE Credits Available

Please review your State Bar’s policy on distance learning credits prior to submitting the non-refundable application fee.

We submit CLE applications (excluding NY, NJ, IL, LA & PA) for an additional $50 (California is $90, Florida is $225, Texas is $150). Approval times vary per state and cover all attorneys in attendance. Application is not a guarantee of approval and attendance forms must be submitted following the program.

CLP Credits are also available.

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